Senior Executive, Business Development (Travel Solutions)

About the Role

As a Senior Executive, you will be responsible for identifying, engaging, and converting travel agents in the Thai market to adopt our suite of products, serving as the primary point of contact throughout the entire customer journey from initial engagement to post-launch support.

Responsibilities

• Identify and prospect potential travel agents, distributors, and B2B partners in the Thai market; conduct initial business discussions, product presentations, and demonstrations.
• Drive conversion of prospects to active merchants using Antom's travel solutions and build/maintain a robust sales pipeline to meet individual and team targets.
• Guide merchants through onboarding from sign-up to product activation; coordinate with product, operations, and compliance teams to ensure smooth onboarding and provide localized support and training.
• Serve as main liaison between merchants and internal support teams; gather and communicate merchant feedback, feature requests, and pain points to product and operations teams.
• Ensure high levels of merchant satisfaction and retention through proactive relationship management; conduct regular business reviews to identify growth opportunities.
• Achieve KPIs including number of merchants activated on Antom products, transaction volume (TPV), merchant retention and activation rates; maintain accurate CRM records and provide weekly/monthly reports on pipeline, conversions, and market insights.

Qualifications

• Bachelor's degree in Business, Finance, Marketing, or related field.
• 3+ years of business development or account management experience in the travel, aviation, or fintech industry with a proven track record of meeting or exceeding B2B sales targets.
• Experience working with travel agents, distributors, or B2B partners is strongly preferred.
• Native Thai speaker (required) and professional working proficiency in English (written and verbal); ability to conduct negotiations and presentations in both languages.
• Proficiency in MS Office and CRM tools (e.g., Salesforce).
• Willingness to travel within Thailand as needed.
• Preferred: existing network with Thai travel agents/distributors; experience with payment products, virtual accounts, or cross-border financial services; familiarity with regulatory requirements for financial services in Thailand.

Skills

• Strong understanding of payment solutions, financial services, or travel industry operations.
• Excellent communication, interpersonal, and negotiation skills.
• Customer-first mindset with strong problem-solving ability and ability to work independently.

Benefits

• Attractive remuneration package.
• Fast-paced and exciting working environment with opportunities for career development and life-long learning.

Additional Information

Interested candidates are invited to send a comprehensive resume with current and expected salary via this job ad. Only shortlisted candidates will be notified. Please consult our Candidate Privacy Notice: https://2c2p.com/candidate-privacy-notice.