Mail Room Coordinator

About the Role

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

Responsibilities

• Audit delivered items with delivery invoices and approve or reject deliveries based on inspections; check for contraband.
• Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival.
• Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
• Ensure all shipped packages are protected against damage and process shipment requests with vendor, advising package owner of arrangements.
• Apply appropriate postage amounts and required identification to outgoing mail and packages; check and replenish mail and postage supplies daily.
• Stock copy rooms and provide first communication for copier fleet production.
• Answer common inquiries or complaints from clients, co-workers, and supervisors and effectively present information to internal groups.
• Gather and analyze data to identify and solve complex problems with little or no precedent; may recommend new techniques and suggest improvements to existing processes to improve team efficiency.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Advanced organizational skills with an inquisitive mindset.