Senior Business Analyst / Product Owner

Responsibilities

• Own and manage the product backlog, ensuring it is well-prioritized, refined, and aligned with business objectives and stakeholder expectations.
• Define and communicate the product roadmap, working closely with business stakeholders, technical leads, and leadership to align on priorities and timelines.
• Lead requirements elicitation and analysis, ensuring dependencies and impacts are identified and addressed.
• Act as the primary point of contact between business stakeholders and delivery teams, managing expectations and ensuring alignment throughout the product lifecycle.
• Produce and maintain comprehensive documentation including business requirements, functional specifications, process flows, user stories, and data mapping documents.
• Write clear and testable acceptance criteria, ensuring shared understanding across business, development, and QA teams.
• Lead backlog refinement sessions to ensure the team has a clear understanding of upcoming requirements before sprint planning.
• Make prioritization decisions on behalf of the business, balancing stakeholder needs, technical constraints, and delivery capacity.
• Monitor and report on delivery progress, proactively identifying risks, blockers, and scope changes, and proposing mitigation strategies.
• Collaborate with UX/UI designers, solution architects, and technical leads to validate that proposed solutions meet business needs.
• Mentor and support other Business Analysts, providing guidance on requirements practices, documentation, and stakeholder communication.
• Continuously improve team processes and BA practices to increase delivery quality and efficiency.

Qualifications

• Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field — or equivalent work experience.
• 7+ years of experience in a Business Analyst and/or Product Owner role.
• Proven experience owning a product backlog and driving prioritization decisions in collaboration with business and technical stakeholders.
• Strong stakeholder management skills with the ability to independently manage relationships at all organizational levels, including senior leadership.
• Strong analytical and problem-solving skills, with the ability to assess cross-functional impacts and drive informed decisions.
• Ability to interpret and work with data to support analysis, validate requirements, and communicate insights to both technical and non-technical audiences.
• Experience working across multiple teams or domains simultaneously.
• Strong written and verbal communication skills in English with the ability to simplify complex concepts for diverse audiences.
• Familiarity with web and mobile application development processes, including understanding of front-end, back-end, and API concepts.

Nice to have

• Experience with backlog management and Agile tools (e.g., Jira, Confluence).
• Basic SQL skills or experience querying data to support analysis and validation.
• Experience in the financial services or banking industry.

Benefits

• 14 days' vacation in first year
• Health insurance for staff & families
• Life insurance
• Dental fee for staff & families
• Provident fund
• Monetary Assistance (Childbirth, Funeral, Basket Visit)
• Annual Party
• Monthly Activities - Staff Birthday & Company Activities
• Annual Health Check
• Multi-national company with flexible working hours, but professional company culture
• Work from Home Policy

Additional Information

• Work arrangement: hybrid
• Employment type: full-time