Luggage boy (Clubmed Phuket)E Club Med Phuket

About the Role

G.O. Baggage Handler / Luggage boy at Club Med Phuket. You will welcome guests, handle baggage for arrivals and departures, support reception and lodging teams, and help ensure the safety and quality of guest services on property.

Responsibilities

• Welcome and inform customers, personalizing customer relations
• Ensure baggage handling for arriving and departing customers
• Promote accessibility to the arrival/departure area
• Carry out certain reception tasks requiring travel
• Assist the Reception and/or Meetings & Events team in setting up meeting rooms
• Assist the Lodging team with certain tasks
• Contribute to access control and security of goods and people
• Guarantee the quality of services, compliance with Club Med health and safety rules, and maintenance of the property
• Know and apply health and safety standards and all emergency and evacuation procedures, and inform customers accordingly
• Respect Club Med's attitudes, behavior, presentation, work environment and internal procedures

Qualifications

• Sociable and able to build relationships with customers and establish trust
• Helpful and a good listener, focused on providing solutions
• Multilingual — fluent in at least two languages and comfortable with international customers

Benefits

• Access to Club Med's infrastructure and activities
• Opportunities to participate in entertainment activities (e.g., performing on stage) and showcase talents

Additional Information

• All positions are open to people with disabilities