Compliance Senior Manager

About the role

TGH Group is seeking an experienced and proactive professional to join our Compliance team as Compliance. This role plays a critical part in overseeing compliance monitoring, market conduct, and regulatory control across TGH and its subsidiaries, ensuring operations align with group standards and local regulatory frameworks (e.g., OIC).

Key responsibilities

• Lead the compliance team and operations for the responsible functions to achieve team KPIs and operational SLAs.
• Design and execute the annual risk-based compliance monitoring plan, control testing, thematic reviews, and follow through on findings to remediation.
• Oversee and operate market conduct programmes in line with OIC requirements (e.g., Fair Treatment of Customers, sales quality monitoring, complaint-handling SLAs, and remediation).
• Maintain and manage the regulatory control framework, including obligations register with control mapping, attestation cycles, and timely regulatory report filings.
• Perform gap analysis for new and revised applicable laws/regulations; communicate updates and impact assessments to senior management and key stakeholders.
• Provide expert compliance advice and consultation to business units/department heads, and develop training programmes to promote a strong compliance culture.
• Prepare and present regular reports and KRI/KPI compliance dashboards to senior management, relevant committees, and regulators.
• Handle ad-hoc compliance-related initiatives and special projects as assigned.

About you

• Bachelor's Degree in Law, Business Administration, Accounting, or a related field.
• 5–7+ years of solid experience in Compliance, Compliance Monitoring/Testing, Market Conduct, Risk, or Audit, preferably within the Insurance or Financial Services sector.
• In-depth knowledge of OIC regulations and Market Conduct regime, as well as familiarity with regulatory bodies such as AMLO, BOT, and SEC.
• Proven people management and coaching skills, with the ability to influence and collaborate effectively across cross-functional teams and senior stakeholders.
• Excellent presentation skills with the ability to explain complex regulatory matters clearly and concisely.
• Strong formal business writing and communication skills in both Thai and English.
• Proficient in MS Office (PowerPoint, Word, Excel); comfortable working with compliance data, metrics, and reporting dashboards.