IMPACCT Project Support and Information Management Officer

DEADLINE FOR APPLICATIONS

• 21 August 2026-23:59-GMT+07:00 Indochina Time (Bangkok)

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ABOUT WFP

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WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

Position title: IMPACCT Project Support & Information Management Officer – Asia
Hiring unit: Supply Chain and Delivery
Duty Station: Remote-based with travel in Asia as needed
Contract type: CST level I
Report to: Regional Logistics Cluster Officer (with functional reporting to IMPACCT Coordinator)
Duration: 11 months

The Asia-Pacific region faces recurrent natural hazards and increasing complexity in humanitarian response systems. Efficient humanitarian importation, customs clearance, and regulatory preparedness remain among the most persistent bottlenecks affecting timely delivery of humanitarian assistance.

ECHO’s Humanitarian Implementation Plan Strategic Supply Chain (HIP SSC) funds a dedicated workstream within the global IMPACCT (IMPortation and Customs Clearance Together) initiative. Under this workstream, WFP leads efforts to strengthen regional and national systems, promote harmonized and streamlined importation procedures, and support governments in integrating humanitarian importation processes into disaster management frameworks.

Within the broader regional supply chain systems strengthening portfolio, WFP also supports:

• ASEAN and the AHA Centre in capacity strengthening for emergency logistics preparedness, and
• Inter agency humanitarian logistics coordination through the Asia Pacific Humanitarian Logistics Working Group. Effective implementation across these areas requires strong coordination, information management, documentation, and knowledge dissemination.

Purpose of Assignment

To provide project technical support to the implementation of the humanitarian importation and customs preparedness workstream in Asia, while also leading information and knowledge management support for regional humanitarian logistics coordination and contributing to supply chain capacity strengthening activities with ASEAN, the AHA Centre, and national partners.

Key responsibilities

1. Coordination & Logistics (IMPACCT – Importation and Customs Clearance Together! network)

• Support the organization of Regional Humanitarian Importation and Customs (RHIC) Network meetings (virtual or in person), including invitations, participant follow up, agenda preparation, and minute taking.
• Assist with logistical arrangements for national level workshops and consultations.
• Coordinate with IMPACCT Regional Humanitarian Importation and Customs (RHIC) Asia network, WFP COs, regional stakeholders including ASEAN, Customs and cross-border authorities, and other partners for planning, scheduling, and reporting of activities.

2. Technical & Documentation Support (IMPACCT)

• Contribute to drafting, reviewing, and formatting regional and national SOPs related to humanitarian importation and Customs preparedness.
• Support the creation of simulation exercise materials (injects, scenarios, workflows).
• Assist national working groups in mapping policies, procedures, and end-to-end importation processes to identify bottlenecks and streamline entry pathways in the priority countries identified by the Regional Humanitarian Importation and Customs (RHIC) Asia network.
• Ensure that importation and Customs preparedness work aligns with national disaster management frameworks.

3. Information & Knowledge Management (Integrated IM / KM responsibilities)

• Maintain organized filing systems, shared drives, and document repositories for IMPACCT and regional logistics coordination activities.
• Develop and maintain knowledge products such as SOPs, guidance notes, process maps, training materials, meeting records, and lessons‑learned reports.
• Produce accurate and consistent information products, including briefs, event summaries, infographics, partner updates, and other communication materials for internal and external stakeholders.
• Support monitoring and reporting requirements, including contributions to donor reports (e.g., ECHO HIP SSC), ensuring clarity and alignment with required fo