General Manager - Freight Forwarding

About the Role

Our client in the freight forwarding sector are seeking for a dynamic General Manager to lead and accelerate the growth of their Freight Forwarding business in Bangkok, Thailand. This is a pivotal leadership role with full P&L responsibility, overseeing their Freight Forwarding business unit. The General Manager will have end-to-end oversight of Sales, Procurement and Customer Service, driving both commercial success and operational excellence. Accountable for delivering profitability in line with agreed budgets, the GM will lead by example, contributing individually while empowering the commercial team to achieve growth in new customer acquisition, sales revenue, margins and volume targets. Success will be achieved through the promotion of value-added solutions that address customers’ unique supply chain challenges.

Responsibilities

• Leadership & Strategy: define and execute commercial strategies aligned with regional objectives and drive efficiency improvements across the division.
• Business Development: acquire new customers, develop tailored logistics solutions and secure tender opportunities with local and multinational clients.
• Sales Management: set clear targets and KPIs, oversee key account management, and ensure robust forecasting, reporting and CRM discipline.
• Operations & Procurement: partner with procurement teams to deliver competitive solutions, manage receivables to minimize financial risk, and ensure seamless onboarding of new business.
• Commercial & Financial Accountability: full P&L ownership to deliver profitability in line with agreed budgets.
• People Leadership: inspire, coach and develop a team of around 10 direct reports, fostering a culture of accountability, high performance and customer excellence.

Qualifications

• Strong background in P&L ownership, credit processes, sales and account management within the freight forwarding sector.
• Hands-on experience across ocean freight, airfreight and customs brokerage; exposure to warehousing and fulfillment is a plus.
• Familiarity with chemical logistics and tank container operations is strongly advantageous.
• Excellent communication, presentation and negotiation skills.
• Self-motivated, resourceful and results-driven leader with flexibility to travel nationally and internationally.
• Ideally currently based in Thailand with a strong understanding of the Thai market and culture to engage with both Thai and international stakeholders.

Additional Information

• Location: Bangkok, Thailand. Work arrangement: onsite. Employment type: full-time.
• Only shortlisted candidates will be contacted.