Sales Manager / Assistant Manager - Leisure

About the Role

Assistant Manager / Manager, Sales at The Standard, Bangkok Mahanakhon is accountable for proactively soliciting and managing sales opportunities in line with the annual business development and sales plan, and to achieve/exceed budget in executing the sales strategy of the Hotel. Generate new accounts and build relationships within assigned segments and provide sufficient leads to achieve objectives and goals.

Responsibilities

• Achieve daily and monthly targeted number of sales activities with effectiveness.
• Develop business leads for the Hotel on a weekly basis and prepare monthly list of accounts to penetrate.
• Plan a minimum of 2 site inspections/entertainment meetings per week with qualified potential or new accounts.
• Update Director of Sales on market trends and business leads and prepare monthly action plan for main market segment.
• Implement account development plans for key accounts to achieve maximum revenue in both short and long term and perform monthly review of account profiles on room nights production and average rate.
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge.
• Manage assigned accounts end-to-end to achieve financial and non-financial objectives, including contracting, profile updates and renewing contracts.
• Solicit new and existing corporate/group/catering accounts through telephone prospecting, outside sales calls, site inspections and written communication.
• Up-sell, cross-sell and promote Hotel facilities & services to maximize sales revenue and conduct negotiations to achieve the best profit and rates.
• Attend hotel clients and local community business events to network and maintain high visibility; attend overseas trade shows, key client events, FAM trips and sales trips as planned.
• Update management and other departments on VIP arrivals and meet and greet accordingly.
• Ensure all account profiles, sales reports and relevant information are updated and maintain positive working relationships with other employees and departments.
• Maintain confidentiality of proprietary materials and information, follow company and department policies, and ensure professional dress-code and appearance.

Qualifications

• A minimum of 3 years of experience in a similar capacity with proven track records in a 5 star hotel.
• Bachelor’s degree in tourism, hospitality or related field.
• Excellent verbal, reading and written communication skills.
• Proficient in MS Word, Excel and PowerPoint.
• Able to satisfactorily communicate with guests, employees and management.
• Ability to achieve sales targets and work in a highly pressurized environment.
• Team player and builder, a motivator and self-starter with desire to succeed and passion to lead.