Head of Data Management

Responsibilities

• Ensuring data is managed and governed in line in adherence to Group Data Policy and local regulatory requirements covering Data Management/Privacy and Information Lifecycle Management
• Ensuring full and transparent oversight of all data initiatives at a country, regional and global level
• Implement sustainable operating models for data oversight, regulatory engagements and continuous monitoring
• Proactively identify and implement improvement opportunities in the application of the framework to work alongside other governance frameworks such as Information Security and Regulatory Reporting
• Work with stakeholders including regulatory compliance, second line risk stewards, first line risk owners and provide the subject matter expertise to facilitate a cohesive, collaborative and effective oversight of data
• Ensure good practices in the management of frameworks and templates, ensuring these fit business needs and comply with prevailing regulations, and continuously look for opportunities to enhance user journeys
• Identify both actual and potential thematic issues and risks and determine the most appropriate path to address and manage in conjunction with key stakeholders
• Manage stakeholder engagement and expectations by supporting demand into the Global DAO utilities and driving transparency of backlogs and prioritisation
• Manage and monitor the Data Quality process, remediation, issues and reporting
• Accountable for reporting of progress, issues, dependencies, and risks to stakeholders, RMM and/or steering committees as required
• Champion the needs, priorities and regulatory requirements of HSBC Thailand DAO in regional and global forums
• Become a trusted advisor, manage stakeholders’ expectations and build strong working relationships with local, regional and global Data & Analytics Office teams
• Manage and oversee control implementation across initiatives in HSBC Thailand

Qualifications

• 7+ years’ experience in Data Management/Data Governance within banking or financial services, with accountability for country-level delivery and oversight
• Degree in a business, banking, finance, technology or related discipline (or equivalent experience)
• Strong knowledge of data governance and control frameworks (data ownership/stewardship, data quality, metadata/lineage, information lifecycle management) and ability to implement sustainable operating models
• Proven experience ensuring compliance with Group Data Policy (or equivalent) and local regulatory requirements, including data privacy and records/retention obligations
• Demonstrated ability to manage data quality processes end-to-end (monitoring, issue management, remediation, MI/KRIs and reporting) and drive measurable improvement
• Excellent stakeholder management and communication skills, able to partner with 1st/2nd line, Compliance, Information Security and Regulatory Reporting, and represent Thailand in regional/global forums