Branch Marketing Specialist (Prachin Buri Branch, Chinese Speaking)

About the Role

Location: Bank of China, Prachin Buri Branch

Provide comprehensive banking and marketing support to Chinese corporate clients at the branch, focusing on client acquisition, relationship management and service delivery.

Responsibilities

• Understand clients’ business operations and banking requirements, propose tailored solutions, and facilitate implementation.
• Coordinate internal and external resources to meet client needs, such as year-end fee waiver applications and other special services.
• Ensure the completeness and compliance of client documentation by strictly adhering to KYC (Know Your Customer) processes to mitigate potential risks.
• Comply with internal policies and external regulatory requirements to maintain operational integrity.
• Monitor deposit amounts and ensure compliance with Head Office regulations.
• Provide banking services to Chinese corporate clients, including customer due diligence (KYC), account opening, online banking setup and management, and daily settlement services.
• Address client inquiries promptly via communication platforms such as WeChat or in person to resolve issues related to banking services.
• Maintain strong client relationships to enhance satisfaction and identify potential business opportunities with existing clients.
• Support departmental initiatives such as client engagement activities and market outreach targeted at Chinese corporate clients.

Qualifications

• Bachelor’s degree in any field.
• Excellent proficiency in both Chinese and English is a MUST.
• 1–2 years of experience working with Chinese clients in any industry.
• Strong communication and interpersonal skills.

Benefits

• Health and Life Insurance: Group Life Insurance, OPD, Dental Benefits, General Hospital Services.
• Financial Security: Provident Fund, Social Security Fund, and Retirement Benefits.
• Wellness Programs: Annual physical checkups.
• Special Financial Allowances: Support for marriage, birthday celebrations and sick visits.
• Leave Benefits: Annual Leave, Business Leave, Sick Leave, Maternity Leave, and Ordination Leave.
• Work-Life Balance: A 5-day work week.

Additional Information

• Please be informed that bank conducts criminal background checks for all positions during hiring process.
• Interested candidates, please submit your resume.