Customer Service Representative- (Thai-Bilingual) - Immediate Hiring

About the Role

Join our dynamic team in Bangkok! We are looking for tech-savvy communicators to provide world-class support for a leading electronics brand. If you are fluent in Thai and English and love solving problems, this is your next career move.

Responsibilities

• Handle outbound customer calls related to post-sales inquiries and support
• Respond to customer emails promptly and professionally
• Resolve customer issues, complaints, and service-related concerns
• Provide guidance on product usage, troubleshooting, and warranty policies
• Maintain up-to-date knowledge of products, services, and company policies

Qualifications

• Bachelor’s degree
• Fluent in Thai and English (B1 level – reading, writing, speaking)

Benefits

• KPI-based performance and attendance incentives
• Medical insurance

Additional Information

• Work arrangement: Onsite in Bangkok
• Employment type: Full-time
• Work Schedule: Fixed shifts starting between 9 AM – 12 PM