Tesla Advisor, Chonburi

About the Role

At Tesla, Tesla Advisors / Sales Advisors deliver an educational, immersive and exciting experience to all current and future customers. They are Tesla’s front line and brand ambassadors, supporting the mission to accelerate the world’s transition to sustainable energy by creating memorable customer experiences. As a Tesla Advisor you will support customers from the moment they walk into our showroom and help deliver an innovative buying experience.

Responsibilities

• Engage walk-in guests promptly and personally to open conversation and ensure they feel welcome
• Drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion
• Implement operational policies and procedures to satisfy customer needs while helping Tesla achieve its goals
• Develop robust customer profiles by understanding guests, their intent and purchase timeline
• Educate and excite guests by answering questions and providing tailored experiences based on interests
• Demonstrate mastery of all Tesla products and services and knowledge of local EV incentives
• Maintain a healthy sales pipeline by collecting contact information and scheduling Test Drives for prospects
• Regularly update the CRM system to ensure accurate and timely sales and delivery information

Qualifications

• Customer service experience required
• Positive, enthusiastic and passionate about changes in personal transportation
• Self-starter with strong time management skills and attention to detail
• Ability to prioritize, manage multiple projects and meet business-critical deadlines
• Passionate, ethical approach to sales management and operations
• Ability to understand and convey business issues and technical concepts
• Strong team mentality and reliability
• Strong communication skills in Thai and English
• Maintain mastery of Tesla products and keep up with EV industry trends and local incentives
• Ability to work evenings and weekends
• MUST have and maintain a valid driver’s license and a safe driving record