General Manager - Tech AI SME

About the Role

RS-XYZ is looking for a GM to lead the launch and growth of a new technology-driven platform. This role will lead the end-to-end development and launch of the product and combines business leadership, financial understanding, product thinking, and customer onboarding. Reporting directly to COO-XYZ.

Responsibilities

• Lead cross-functional teams to deliver and launch new digital products
• Manage roadmap, timelines, and execution from concept to market
• Translate business goals into clear action plans and KPIs
• Own go-to-market strategy and growth initiatives
• Work closely with marketing and sales to drive user acquisition and revenue
• Monitor product-market fit and continuously optimize growth channels
• Build and manage financial projections and budgets
• Oversee cashflow, balance sheet, and overall financial health of the project
• Drive the business toward positive free cashflow / profitability
• Work directly with users and partners to understand needs and onboard clients
• Translate customer requirements into product and operational improvements

Qualifications

• Strong business and operational experience
• Solid understanding of finance, accounting, and budgeting
• Experience managing digital products, platforms, or tech projects
• Hands-on experience with customers, onboarding, or client solutions
• Strong execution and problem-solving skills
• Experience in SaaS, ERP, fintech, or customer solutions apps (lineman, wongnai, foodstory, etc.)
• Basic understanding of AI or automation platforms