Quality Assurance Quality Control Supervisor

About the Company

Shanxi Huade is a manufacturer and supplier of iron casting parts and counterweights for heavy equipment and industrial applications. Our products serve industries such as construction machinery, mining, agriculture, and material handling, including excavators, wheel loaders, tractors, forklifts, and other heavy-duty equipment.

About the Role

Position: QA/QC Manager
Location: Thailand
Salary Range: THB 30,000 6 40,000 per month

We are seeking an experienced QA/QC Manager to oversee quality assurance and quality control activities, handle customer quality concerns, and support business operations. The successful candidate will work closely with customers, management, and manufacturing teams to ensure products meet quality requirements and customer expectations.

Responsibilities

• Manage and oversee QA and QC activities.
• Ensure products meet customer specifications, drawings, and quality standards.
• Conduct inspections, quality audits, and quality performance reviews.
• Drive continuous improvement and corrective actions for quality issues.
• Handle customer complaints and quality claims, particularly from Thai customers.
• Conduct root cause analysis and coordinate corrective and preventive actions (CAPA).
• Prepare quality reports and customer responses.
• Support customer audits and quality reviews.
• Join customer visits, technical discussions, and business meetings as required.
• Provide quality-related reports and updates directly to the Managing Director.
• Coordinate with Thailand and China teams to resolve quality issues and support customer relationship management through effective communication and problem-solving.

Qualifications

• Bachelor's Degree in Engineering, Manufacturing, Quality Management, or related field (or equivalent experience).
• Minimum 2 years of QA/QC experience in manufacturing.
• Preferred experience in iron casting, foundry operations, counterweight manufacturing, machining, automotive parts, heavy equipment components, or industrial manufacturing.
• Experience handling customer complaints and quality issue resolution.
• Familiarity with quality tools such as 8D, 5 Why Analysis, Fishbone Diagram, FMEA, and CAPA.
• Strong communication, problem-solving, and organizational skills.

Skills / Technical Skills

• Iron casting and foundry processes.
• Casting defect analysis (porosity, shrinkage, sand inclusion, surface defects, dimensional variation).
• Inspection methods and quality documentation.
• Knowledge of heavy equipment and industrial machinery components.

Additional Information

• Based in Thailand; willing to travel within Thailand for customer visits and audits.
• Willing to travel to China when required; visa and business travel arrangements provided by the company.
• Can submit applications to elvin.psk5.thai@outlook.com.

Benefits

• Competitive salary based on experience.
• International exposure through customer and factory visits.
• Opportunity to work directly with senior management and international teams.