Sales Manager

Overview

The Sales Manager will serve as the first in-depth point of contact for prospective customers. This role is responsible for identifying new prospects, developing relationships, and providing detailed product knowledge to potential clients. Working closely with the senior sales team, this individual will help achieve new booked business quotas through proactive outreach and consultative selling.

The ideal candidate will demonstrate strong solution-selling abilities, relationship-building skills, and a collaborative mindset, interfacing regularly with Sales, Marketing, Product, and Operations teams to drive pipeline growth and conversion.

Roles/ Responsibilities

• Facilitate the acquisition of new customers and support revenue growth goals.
• Adhere to operational KPIs, including call volume, meetings set, activities, and task completion.
• Follow up on Marketing Qualified Leads (MQLs) and qualify them into Sales Qualified Leads (SQLs) for the Sales Team.
• Collaborate with the senior sales team to transition qualified leads into active opportunities.
• Maintain accurate and up-to-date records within Salesforce and ensure consistent adoption of CRM best practices.
• Partner with internal stakeholders to ensure alignment between marketing initiatives and sales execution.
• Contribute to continuous improvement of sales processes and lead management strategies.

Qualifications

• Proficient with Microsoft Office (Word, PowerPoint, Excel & Outlook)
• Ability to handle high outbound call volume with a corresponding high talk time
• Minimum 2 years experience in travel industry
• Excellent written and verbal skills
• Excellent self-starter and ability to collaborate with team
• B2B Sales experience
• Familiar with hospitality technology
• Experience using Salesforce or similar CRM systems.
• Strong sense of initiative and personal leadership demonstrating the ability to function independently, but also able to operate and excel in a team environment
• Excellent relationship-building skills, particularly over the phone and via virtual channels.
• Must be articulate, organized, proactive, creative and detail oriented
• Excellent communication skills, both verbal and written
• Strong business acumen, ethics and high integrity
• Relationship building