Debt Collection Supervisor (Monee)

Responsibilities

• Counseling, teaching and advising the subordinates in the responsible team
• Performing work under the guidelines for the operation, including recording of work data completely
• Performing work under the regulations of legislation and relevant laws
• Follow the Supervisor's instruction including cooperating on the company regulations
• Improve development and enhance the subordinate
• Make a report showing the performance of the team in all aspects and presentation to the supervisor
• Check (Review) all tasks of subordinates

Qualifications

• Bachelor's degree or higher
• Experiences in manage the team member around 20-30 headcounts in the Debt Collection or more 2 teams
• Experiences in Debt collection team at least 3 years
• Understanding of the debt term
• Proficiency in Microsoft Excel, Word and Google material
• Having negotiation skills, speaking eloquently, problem solving skills, and efficiency in English communications is preferred
• Able to work under pressure
• Good relationship management and presentation skills
• 5 days work week but shift working; working regularly and on time; able to work overtime (if required)