Associate Director, Corporate Communications (B3)

About the Role

The Corporate Communication role is responsible for developing strategic internal and external communication plans and implementing initiatives across relevant channels to promote corporate branding, including media relations, issue and crisis communication. Leads and executes employer branding initiatives to strengthen the company’s reputation as an employer of choice. Additionally, supervises consumer communication with a focus on managing product quality complaints and handling escalations that may attract media attention.

Responsibilities

• Develop corporate communication strategy and action plan with VP, Corporate Affairs, including issue and crisis communication management.
• Develop and implement external communication activities focused on PR and media relations to drive corporate branding and enhance reputation.
• Strategically manage the corporate communication budget to ensure efficient allocation of resources.
• Oversee and supervise the Consumer Communication Manager to ensure effective handling of product quality complaints and provide support for media escalations.
• Work closely with the P&C team to deliver employer branding through PR activities to attract top talent and strengthen employer image.
• Develop and implement a strategic internal communication strategy and action plan; craft messages and initiatives aligned with company purpose, vision, and culture.
• Partner with cross-functional teams to develop and refine corporate messages, newsletters, and event materials for internal channels across business locations.
• Roll out and implement local, regional, and global projects/initiatives, supporting change management through effective communication and engagement activities.

Qualifications

• Bachelor’s degree in Communication, Public Relations, or related field; Master’s degree in Marketing Communication preferred.
• 5–7 years' experience in corporate communication within a business sector.
• Strong communication, business acumen, and interpersonal skills; ability to interact confidently with senior management, media, and external stakeholders.
• Solid knowledge and hands-on experience in social media communication, including content planning, engagement, and reputation management.
• Understanding of issue and crisis communication, with preferred experience handling sensitive or high-impact situations across media channels.
• Skilled in presentations, event moderation, and public speaking; strong creative thinking, content creation, analytical, and problem-solving skills.
• Strategic thinker with strong execution capabilities; meticulous attention to detail and strong multitasking abilities.
• Ability to work independently under pressure and thrive in fast-paced, high-demand environments; demonstrates resilience, team spirit, and a proactive work ethic.
• Proficiency in MS Office, Adobe Photoshop, and Canva.
• Fluent in both English and Thai, with excellent writing and speaking skills.

Additional Information

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace and encourage candidates from varied backgrounds to apply. Reasonable accommodations are available during the interview process as needed.