Change Management Project (SPX Express)

About the Role

Lead change management projects to improve Last Mile and Hub operations, including project planning, execution, process analysis, optimization, and cross-functional collaboration.

Responsibilities

• Develop comprehensive project plans for Last Miles improvement initiatives, including scope, objectives, deliverables, timelines, and resource requirements.
• Lead project kickoff meetings, establish project governance structures, and define roles and responsibilities for project team members.
• Coordinate project activities, monitor progress, and ensure adherence to project schedules and budgets; identify and mitigate risks and issues and escalate as necessary.
• Conduct a thorough analysis of Last Mile operation and Hub process to identify opportunities for process optimization, cost reduction, and performance improvement.
• Develop and implement initiatives to optimize capacity, efficiency and quality.
• Work closely with cross-functional teams, including Operations (First Last Miles), OpX, BI, and Product to improve Function KPIs and metrics and provide regular updates and reports to management.

Qualifications

• 2+ years of industry experience with proven business impact.
• Bachelor’s or Master’s degree; majors in Business, Analytics, or Engineering preferred.
• Proficiency in Excel and PowerPoint; knowledge of SQL is a plus.
• Experience in logistics, delivery, or e-commerce within a fast-paced, performance-driven environment is a plus.
• Strong project management with a proven project success is a plus.
• Excellent analytical skills and the ability to interpret complex data to drive informed decision-making.
• Excellent English communication, presentation, and interpersonal skills.
• Ability to work under pressure; self-driven and adaptable to a dynamic environment; high curiosity and openness to challenges.

Additional Information

• Work arrangement: onsite.
• Employment type: full_time.