Documentation Officer

About the Company

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. PSA BDP serves over 5,000 customers, including multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Responsibilities

• Coordinate with customers, shipping lines, customs brokers, and overseas agents for shipment arrangement and related issues.
• Prepare shipment information and submit shipping instructions to carriers.
• Prepare document requirements and dispatch to customers.
• Update shipment details in system and close job.
• Handle shipments according to customer requests and SOPs.
• Perform other related duties as assigned.

Qualifications

• Young, energetic with a can-do attitude.
• Positive attitude and ability to work well under pressure.
• Capable of communicating, reading, and writing in English.
• Interest in freight forwarder business / logistics supply chain management.
• Strong analytical skills and service-minded.
• Proactive and results-oriented with good task prioritization.
• High customer focus and teamwork spirit.
• Proficient in Microsoft Office, particularly Excel, Word, and Outlook.
• New graduates are welcome.