Project Operations (Loan Product) (Monee)

Responsibilities

• Help ensure that our operations run smoothly by proactively defining key monitoring metrics and alerts
• Deal with systemic abnormality and complexity in Operations function
• Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation, and closure
• Able to pioneer and congregate project workforce
• Organize and optimize project resources (budget, timeline, workforce)
• Set up process to deal with possible issues (new and existing features, promotions, workflows, projects)
• Coordinate with internal teams and external partners to solve errors
• Proactively identify key opportunities to improve business results by utilizing applicable methodologies and tools to design and implement viable solutions aimed at resolving root causes

Qualifications

• 1-3 years of working experience (in area of consumer / digital lending, or similar retail financial products is a plus)
• Bachelor’s or Master’s degree in Engineering, BBA, or any related field
• Strong logical and analytical thinking
• Strong in problem-solving and leadership skills
• Proficient in working with numbers and data organization, especially with SQL and MS Excel or Gsheet
• Working knowledge of machine learning is a plus
• Flexible with time (issues that require attention can occur at unusual hours)
• Excellent interpersonal, communication skills, and good command of English and Thai in a professional working level