Senior Executive, Demand Planning & Business Analyst

OVERVIEW:

Location: Don Mueang International Airport
Department: Inflight Services Department
Entity: Thai AirAsia X
Status: Full-time

YOUR ROLE AS A SENIOR EXECUTIVE, DEMAND PLANNING & BUSINESS ANALYST

In this role, you manage demand forecasting, inventory planning, and business analysis to ensure optimal product availability, efficient inventory utilization, and smooth inflight operations, while also promoting AirAsia’s internal culture, maintaining governance transparency, and strengthening AirAsia’s brand image.

WHAT YOU’LL CHAMPION:

• Track aging stock and product shortages, creating clear action plans with the buying team to clear old items and restock on time.
• Align product forecasts and flight meal distribution with passenger numbers, sales goals, and planned promotions to hit revenue targets.
• Analyze financial risks to guide restock decisions, handle purchase requisitions for all item categories, and advise on launching new products.
• Work closely with flight operations and external caterers to manage schedule changes, send meal order notices, and ensure correct on-board meal loading.
• Keep item records (SKUs) updated and build regular reports on passenger loads, pre-booked meals, sales trends, and food wastage or shortages.
• Fix demand-related issues quickly, share best practices, and guide demand planners across other regional teams.

WHO YOU ARE:

• Bachelor's Degree in Business Administration, Logistics & Supply Chain Management, or other related fields.
• Minimum 2 - 3 years of working experience preferably in Retail / E-Commerce demand planning, analytics, or buying/merchandising. Prior experience as a business analyst within the aviation or airline catering industry is highly preferred.
• Agile all-rounder with excellent business acumen, comfortable working with ambiguity, adaptable to strategy and directional changes, with a continuous focus on driving results.
• Demonstrates a result-driven approach and a team player mindset, as well as a strong willingness to learn and an understanding of data and analytical skills.
• Possesses strong communication skills in English, both spoken and written.
• Proficient in computer literacy (Google WorkSpace, MS Office Suite).

WHAT YOU’LL ENJOY:

• Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
• Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
• Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
• A unique Allstar culture like no other