Marketing Manager

About the Company

Our client is a leading global accommodation supplier and travel technology company, offering hotel, transfer, tour, and activity solutions to travel professionals worldwide.

Responsibilities

• Negotiate new agreements and renew existing contracts within assigned territories to secure strong availability, competitive rates, and favorable release periods.
• Manage hotel supplier accounts by negotiating rates, allotments, and preferred partnership agreements, and support suppliers on payments, pricing, and operational issues.
• Establish performance targets with suppliers as part of ongoing account management activities.
• Review allotment utilization reports, monitor room availability, and adjust allotments when necessary.
• Convert business from third-party channels into direct partnerships to increase market share within assigned territories.
• Present and promote to potential new suppliers and encourage suppliers to use the office's extranet to update rates, availability, and other information.
• Ensure Direct Connect rates remain available and updated throughout the year and apply knowledge of Channel Manager connectivity (advantageous).
• Monitor booking patterns and cancellations on a regular basis and gather market insights from sales feedback and third-party systems.
• Prepare and analyze reports from internal tools to identify areas for improvement in contracted terms and conditions.
• Support the sales team with requests related to special rates, FAM trips, and other business-related needs.
• Oversee loading of negotiated hotel terms and conditions into the system and assist Operations with overbookings, booking-related issues, and supplier/customer queries.
• Build and maintain strong professional relationships with suppliers by attending travel events and staying informed about market trends and supplier needs.
• Support market, regional, and company projects with a commercial and results-driven mindset.

Qualifications

• Bachelor’s degree in any discipline; degree in Business Administration, Hospitality, Tourism, or related field preferred.
• At least 3–5 years of experience in a similar role.
• Independent, mature, responsible, and commercially driven with a proactive, go-getter mindset.
• Friendly, outgoing, and comfortable working with people, including suppliers and internal stakeholders.
• Strong networking skills with ability to collaborate across the organization and leverage the office’s global network.
• Strong analytical skills with ability to evaluate supplier performance and identify opportunities for improvement.
• Good written and spoken English and Thai communication skills, including presentation skills.