Import Operations Specialist

About the Role

Position: Air Freight Import Operations Specialist
Location: DHL Suvarnabhumi Multi-Modal Hub (SBMM), Soi Pattana Chonnabot 3, Lad Krabang

Responsibilities

• Recommend and provide the correct information of airfreight import operations process to airfreight import team and customer.
• Perform booking and booking optimization according to internal guidelines as defined by Product.
• Uphold and keep airfreight import D/O process smoothly flowing.
• Ensure airfreight KPIs and performance are continuously performed and implemented.
• Fulfill and achieve customers and stakeholders' satisfaction.
• Work closely with airlines, customs brokers, and stakeholders to ensure timely deliveries.

Qualifications

• Bachelor's degree or higher in Business Administration, Logistics, or related field
• Minimum 5 years in Freight Forwarding with a strong Airfreight Import background
• Excellent verbal and written communication in English; strong customer service orientation
• Ability to work under pressure, collaborate effectively, and maintain a positive attitude
• Skilled in system management and Microsoft Office

Benefits

• Guarantee Bonus / Target Bonus
• Group Insurance
• Opportunity growth in the organization

Additional Information

Please submit your resume and documents for interview consideration.