Head of Global Communications (Bangkok-based)

About the Company

At Agoda we bridge the world through travel. Founded in 2005 and headquartered in Bangkok, we are part of Booking Holdings with a diverse team across offices worldwide. Data and technology are core to our culture as we connect millions of travellers to hotels, holiday properties, flights, and experiences.

About the Role

Reporting directly to the CMO, the Head of Global Communications (Bangkok-based) will shape and amplify Agoda’s global narrative across consumer and corporate PR, crisis management, internal communications, and employer branding. You will set strategy, lead a cross-market communications team, and partner with senior leaders to shape Agoda’s reputation across 200+ markets.

Responsibilities

• Architect and execute a unified global communications strategy across PR, internal communications, and employer branding.
• Oversee high-impact, multi-market storytelling powered by data and creativity, partnering with in-house and agency teams.
• Advise the CEO and C-suite on media relations, thought leadership, reputation management, and crisis response.
• Deliver strategic internal communications to engage and align employees and strengthen company culture.
• Position Agoda as a top employer in Asia and beyond through employer brand initiatives.
• Inspire, hire, develop, and scale a diverse team of communications professionals (local and remote).
• Build relationships with internal leaders, media, partners, and vendors.
• Leverage analytics and emerging technologies to measure and optimise communications outcomes.

Qualifications

• 12+ years of experience leading global communications or agency teams with high editorial standards.
• Proven crisis management expertise and experience navigating complex external issues.
• 5+ years managing high-performing, diverse teams and working with C-suite and senior leaders.
• Track record of delivering multi-market storytelling across diverse markets.
• Data and technology fluency, with curiosity for emerging tools including AI to enhance storytelling.
• Humble, trust-building leadership style and a builder’s mindset focused on experimentation and scalable systems.

Benefits

• Relocation and visa support for Bangkok HQ.
• Competitive compensation and benefits from our Bangkok headquarters.

Additional Information

Agoda is an equal opportunity employer and is committed to attracting diverse talent and cultivating an inclusive environment. Employment decisions are based on merit and qualifications.