Outbound Manager - Wang Noi (Scommerce)

About the Role

Outbound Manager - Wang Noi (Scommerce)

Responsibilities

• Ensuring continuous creative improvement for Outbound process through problem identification and problem analysis
• Monitor and improve productivity for all function of Outbound team
• Manage, study and understand WMS system for existing and new outbound functions and able to be a mentor for team member
• Create work plans and schedules in order to accomplish objectives
• Prepare monthly, daily reports, outbound issues, etc.
• Plan and communicate between the department and other related units
• Set working process for reduce damage, defect and wrong packing
• Manage day-to-day order receiving in WMS with on time operation and accuracy
• Manage overall problems occur; responsible for the cross-communication between shifts, departments, customers and vendors when necessary
• Plans and continuously monitors departmental operations to ensure that all work requirements be good for the company
• Plan work schedules and assign duties to maintain adequate staff for the effective performance of activities and respond to fluctuating workloads, anticipating variances in staff and volume
• Resolve personnel problems, complaints, or grievances when possible for resolution
• To perform any other duties assigned by Manager

Qualifications

• Bachelor’s Degree or higher in Logistic management, supply chain or any related field
• At least 5 years of working experience in Warehousing (e-commerce is highly preferred)
• Warehouse management and Logistics Supply Chain Knowledge will be advantaged
• Be able to communicate in English
• Problem solving skills and Conflict management
• Ability to work under deadlines and pressure
• Good interpersonal, communication and negotiation skills.
• Good team player
• Proficient with Microsoft Excel
• Able to work on shift and day-off when required

Skills

• WMS system operation and management
• Microsoft Excel
• Staff scheduling and shift planning