Logistics Performance & Operations performance Lead (Shopee Express)

About the Role

Drive operational strategy and performance for Shopee Express Pickup Fleet and Hub Operations, leading improvement projects, cross-hub coordination and people management to meet business objectives.

Responsibilities

• Drive long-term operational strategies and set realistic goals in collaboration with management to support business objectives
• Lead end-to-end FM improvement projects, ensuring timely delivery, budget control, and alignment with quality standards
• Oversee Pickup Fleet and Hub Operations performance, ensuring efficiency, service level, and stakeholder satisfaction
• Develop cross-hub synergy strategies to enhance operational coordination and responsiveness to business needs
• Partner with the OpX team to implement continuous improvement initiatives that boost productivity and reduce inefficiencies
• Act as the key escalation point for project and operational issues, ensuring effective resolution and compliance
• People management to deliver effective results towards the same goals

Qualifications

• Bachelor's degree in any field
• Experienced in working with Management
• Excellent presentation and problem solving skills
• Strong analytical, problem-solving, and communication skills
• Entrepreneurial, self-driven, good leadership, and strong verbal communication skills to facilitate cross-function interactions and discussions
• Advanced working Google Workspace and SQL knowledge and experience working with relational databases, query authoring (SQL) and familiarity with non-relational databases

Additional Information

• Ready to work in a fast-paced, dynamic environment with tight deadlines and changing priorities