EBS PHUKET IS LOOKING FOR A SALES AND CUSTOMER SE…

Responsibilities

• Handle inbound calls and respond to online enquiries from prospective students
• Follow up on leads and convert interest into course bookings using Salesforce
• Manage outbound calls to nurture prospects through the sales pipeline
• Engage with leads across social media platforms (Facebook, Instagram, LINE, etc.)
• Provide outstanding customer service to current and future students
• Create and manage organic content on EBS Phuket’s local social media channels

Skills / Required Skills

• Experience with Salesforce or other CRM software
• Social media engagement and content management (Facebook, Instagram, LINE)
• Strong customer service and sales skills