Warehouse Supervisor

About the Company

Merck Ltd. is a global company operating across Healthcare, Life Science, and Electronics. We focus on science and technology-driven solutions and aim to create an inclusive culture that supports development and innovation.

Responsibilities

• Oversee daily warehouse operations including receiving, put-away, storage, inventory control, picking, packing, and dispatch to ensure safe, accurate, and efficient inbound and outbound activities.
• Support implementation of warehouse strategies, priorities, and improvement initiatives aligned with business and distribution objectives.
• Translate operational goals into clear warehouse action plans and daily execution priorities.
• Monitor warehouse KPIs such as productivity, inventory accuracy, picking accuracy, on-time shipment, damages, customer complaints, and safety performance; identify risks and performance gaps and recommend corrective actions.
• Participate in projects for process improvement, layout optimization, workflow enhancement, and system utilization; support continuous improvement initiatives to improve service quality, efficiency, and cost performance.
• Ensure activities comply with procedures, work instructions, quality requirements, and company policies; maintain inventory accuracy via disciplined stock handling, cycle counts, stock reconciliation, and timely system updates.
• Investigate stock discrepancies, damaged or blocked stock, and other operational issues and ensure proper follow-up.
• Ensure full compliance with safety regulations and warehouse standards; conduct regular floor inspections, maintain 6S and housekeeping standards, and support audit readiness and closure of compliance gaps.
• Lead, supervise, and coach warehouse staff; set daily priorities, monitor attendance and shift coverage, build team capability through on-the-job coaching, and promote a culture of ownership, teamwork, safety, and continuous improvement.
• Coordinate closely with inbound, outbound, planning, transport, QA, customer service and external logistics partners; escalate operational risks and issues that may affect service, compliance, cost, or customer satisfaction.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Engineering, or related field.
• Minimum 5 years of experience in warehouse operations, logistics, or supply chain management.
• Experience supervising frontline teams or shift-based operations.
• Good knowledge of warehouse processes, inventory control, and operational KPI management.
• Familiarity with ERP, WMS, and warehouse reporting tools.
• Good command of written and spoken English and local language, where required.

Benefits

• Working in a diverse, inclusive environment that supports development and growth and encourages innovation across functions.