Sales - Apple Channel Store - Advisor (Thailand)

About the Role

Apple Channel Store Advisor responsible for promoting sales of Apple solutions within the Apple section of Consumer Electronics Store (CES) locations. The Advisor represents Apple brand and culture, works with a virtual team, and supports store-level initiatives to drive revenue, service and attach-rate metrics.

Responsibilities

• Meet sales, service and attach rate goals for store locations and aim to exceed targets
• Be actively involved in store-level activities to maximise revenue, service and attach rates
• Maintain high levels of customer service, satisfaction and integrity; minimise dissatisfaction and returned product volumes
• Build strong working relationships and teamwork with in-store manager and virtual team members
• Implement and deliver Apple-directed initiatives, strategies and programs
• Ensure store staff are briefed and trained on new Apple products and promotions
• Maintain Apple product merchandising to brand standards and update displays as required for Apple branded fixtures
• Develop selling opportunities and programs with store sales manager and Territory Lead
• Deliver in-store training presentations and seminars; coach and develop staff to advocate Apple products and services
• Maintain regular contact with Apple Operations to ensure smooth order and delivery processes
• Arrange sales meetings with store managers to discuss inventory levels and restocking requirements
• Arrange and conduct Quarterly Reviews with Store, Area or Regional management to discuss store performance and growth plans

Qualifications

• Retail sales experience (1-3 years)
• Will be required to work full time roster Tuesday – Saturday

• Preferred qualifications: proven track record delivering aggressive growth against measured goals; experience proactively approaching and engaging customers; strong customer service background; advanced communication and presentation skills; strong technical aptitude; mature decision-making and follow-through; hardware and service sales experience in retail; involvement in executing in-store merchandising plans; Apple product and channel experience; understanding of operations and logistics

Additional Information

• Apple is an equal opportunity employer committed to inclusion, diversity and providing reasonable accommodation to applicants with disabilities
• Apple emphasises accessibility in workplace culture, benefits and tools