Quality Control Manager

About the Role

Quality Control Manager at Dr.PONG+

Responsibilities

• Lead, establish and oversee inspection and quality control systems for finished goods (FG), raw materials, cartons and all packaging materials to ensure compliance with company standards, regulatory requirements and Acceptable Quality Level (AQL) standards.
• Develop, implement and manage risk assessment and risk analysis systems for finished goods, chemicals, raw materials and packaging materials to identify, evaluate and mitigate quality and compliance risks.
• Plan, conduct and manage supplier audit programs pre- and post-production, including supplier qualification, performance evaluation and random product inspections to ensure continuous supplier compliance.
• Manage and control product sampling and random inspection activities across the supply chain to ensure effectiveness, consistency and compliance with quality standards.
• Establish, review and approve quality management documentation, including SOPs, quality standards, inspection procedures and pre-production and post-production documentation in alignment with GMP, ISO and internal quality systems.
• Oversee product quality evaluation through stability and compatibility studies to ensure product safety, quality consistency and regulatory compliance throughout the product lifecycle.
• Lead, coach and develop the QA team to ensure competency, performance improvement and adherence to a quality culture.
• Act as key representative for quality matters, supporting internal and external audits, regulatory inspections and cross-functional collaboration with NPD, Procurement and Supply Chain teams.

Qualifications

• Bachelor's degree or higher in a relevant science field.
• Minimum 7 years' experience in a regulated GMP manufacturing environment.
• Good understanding and knowledge of GMP/Quality System and its application.
• Proficient knowledge of GHPs, HACCP, GMP Cosmetics and ISO 22716.
• Knowledgeable in ISO standards and annual factory audit requirements.
• Strong technical/SOP writing skills.
• Software: MS Word, Excel, PowerPoint, Outlook, Enterprise One, Access, SharePoint.
• Proficiency in both Thai & English is highly desirable.
• Excellent communication, negotiation and interpersonal skills.
• Strong strategic thinking and executional skills, capable of building for simplicity, scale and repeatability.
• Team player with strong influencing, motivation and relationship-building skills.

Skills

• Experience with GMP, supplier audits, product sampling and stability/compatibility studies.
• Technical writing and documentation control for SOPs and quality systems.
• Cross-functional collaboration with NPD, Procurement and Supply Chain teams.

Additional Information

• Work arrangement: onsite.
• Employment type: full-time.