[INTERNSHIP] Account Management Intern (Creator Growth Business)

About the Company

The Creator Growth (CG) business at AnyMind is a two-sided service catering to both 'Content Creators' (including media companies, individual creators, and music artists) who're looking for professional support in production, strategy, and content optimization across major social media platforms, and 'Brands' who interested in an end-to-end marketing funnel driven by creators and content. Our core services include YouTube Reservation Ads for precise content targeting; Creator Utilization to build credibility and deliver targeted content; Affiliate Solution for performance-based eCommerce growth; and Production Services covering graphics, video content, commercial music, and livestreaming. We focus on developing tailored strategies and full-funnel packages to ensure maximum efficiency and deliver measurable, sustainable business results

About the Role

As an Account Management Intern, you will work closely with experienced Account Managers and sales teams, providing support and learning the ins and outs of managing client relationships in a fast-paced environment. This internship provides hands-on experience across account operations, client communication, research and reporting, and cross-functional project work.

Responsibilities

• Support Account Managers with daily operational tasks, including preparing for client meetings, drafting communications, and updating client records.
• Gain exposure to client communication by shadowing calls and meetings, and potentially handling straightforward client inquiries under supervision.
• Conduct research on existing clients to identify new opportunities, understand industry trends, and gather data to support account strategies.
• Help prepare reports on account status, track key performance indicators (KPIs), and maintain accurate documentation in our CRM system (e.g., Salesforce).
• Collaborate with internal teams such as sales, marketing, and product development to ensure client needs are met and projects are delivered successfully.
• Contribute to special projects related to client retention, upselling/cross-selling initiatives, and improving the overall customer experience.
• Participate in training sessions to learn about products/services, sales processes, and best practices in account management.

Qualifications

• Currently pursuing a Bachelor's degree in Business Administration, Marketing, Communications, Sales, or a related field.
• Excellent verbal and written communication skills with strong interpersonal abilities.
• Highly organized, with attention to detail and the ability to manage multiple tasks simultaneously.
• Proactive, eager to learn, and able to think critically to assist in problem-solving.
• Team player who works well in a collaborative environment.

Benefits

• Advanced AI tools available for all positions.
• Creative office at Emporium (located at BTS Phrom Phong).
• Professional and dynamic work environment with opportunities to learn advanced advertising technology platforms and explore digital market trends.

Additional Information

Onsite internship in our Thailand office.