Technical Sales Engineer

About the Role

The Technical Sales Engineer acts as a trusted advisor to customers, helping them understand solution fit, integration patterns, deployment models, and modernization paths across complex, high-volume environments. Present product capabilities and benefits at client meetings and draft technical sales proposals in support of the NCR Voyix Commerce Platform (Omni-commerce, Point of Sale, Loyalty, Analytics, Store Transformation including Self-service).

Responsibilities

• Work closely with sales engineering teams to support customers and prospects within the assigned territory.
• Build and maintain relationships with sales engineering team members and partner sales engineers; support technical product questions in a channel environment.
• Maintain technical knowledge across multiple products and develop deeper expertise in specific solution areas.
• Provide horizontal, end-to-end solution and architecture support for predefined technical and business solutions.
• Support RFP/RFI responses with high-quality technical input, diagrams, and narratives.
• Assist in defining solution guidelines and solution requirements within retail customers and translate business requirements into technical requirements.
• Create, maintain, and document technical solutions for demonstration solutions; coordinate demos, trials, and proofs-of-concept with the sales engineering team.
• Partner actively with Sales Engineering, Software and Technology Engineering groups and professional services as needed.

Qualifications

• Preferred education: BS/BA (EE/CS) or equivalent.
• 5+ years in sales engineering, solution architecture, or technical consulting, preferably in POS, retail technology, or cloud/edge infrastructure.
• Exceptional presentation and communication skills with the ability to simplify complex topics for both executive and technical audiences.
• Experience supporting large enterprise accounts with complex integrations and distributed operational models.
• Ability to work cross-functionally, manage multiple enterprise initiatives simultaneously, and collaborate effectively as a team member.
• Superior English written and verbal communication skills, negotiation, and good listening skills.
• Demonstrated consultative skills and understanding of distributed architectures, cloud and containerization technologies, and virtualization.
• Familiarity with MACH architecture principles.

Technical Skills

• Golang, microservices, and distributed architecture concepts.
• JPOS; JIRA/GIT workflow; GitHub Actions.
• Docker and Kubernetes; containerization and virtualization technologies.
• Google Cloud Platform; Microsoft Azure (beneficial); hybrid-cloud architectures and edge/cloud deployment models.
• Operating systems: Linux and Windows.
• Networking concepts and zero-trust principles relevant to enterprise retail deployments.