Assistant Manager – Alternative Channels Market Conduct

About the Company

Krungthai-AXA Life Insurance Public Company Limited, created from a solid co-investment partnership between Krungthai Bank PCL. and the AXA Group, global financial protection and asset-management specialists.

The trademark of Krungthai-AXA Life Insurance is designed to indicate the combination of the two corporations. Krung Thai Bank PCL. and AXA Group logos are aligned with Thai characters displaying the company name as Krungthai-AXA Life Insurance placed above the red line and the new company signature. Redefining/Life Insurance. Today Krungthai-AXA Life Insurance Public Company Limited is a fast-growing life insurance company with a vision – Ambition AXA.

Responsibilities

• Monitor and review market conduct activities across alternative distribution channels to ensure compliance with internal policies and regulatory requirements.
• Work closely with compliance, legal, sales, and distribution teams to ensure cohesive management of market conduct risks.
• Stay abreast of current and upcoming regulatory changes affecting market conduct within the life insurance sector and communicate changes to relevant teams to ensure policies and practices are updated accordingly.
• Develop and maintain frameworks for ongoing assessment of market conduct risks within distribution channels.
• Conduct periodic reviews and audits to identify areas of non-compliance or potential misconduct.
• Handle customer and client complaints related to misconduct or any related issues.
• Support the design and delivery of training programs for distribution teams on market conduct standards and regulatory requirements.
• Prepare comprehensive reports on market conduct assessments, risks, and compliance status for senior management and maintain accurate documentation of monitoring activities and corrective actions.

Qualifications

• Minimum of 3 years' experience in market conduct, compliance, risk management, or related roles within the insurance or financial services industry.
• Prior experience working with distribution channels, especially alternative distribution or Partnership management, is preferred.
• Strong understanding of insurance regulations, market conduct standards, and compliance requirements.
• Familiarity with regulatory frameworks applicable to life insurance, such as local insurance laws and international best practices.
• Excellent analytical skills to assess and monitor risks effectively.
• Good understanding of distribution channels and sales practices in life insurance.
• Strong interpersonal skills with high ethical standards and attention to detail.
• Good English skills for business use.