Claimback Specialist (Vendor Rebate Analyst)

About the Company

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, livestreaming, video production & affiliate management for social commerce, full funnel digital marketing services and market intelligence, powered by in-house technology for international brands across SEA. As the exclusive partner of Flywheel in SEA, we work with leading brands across multiple categories and countries.

Responsibilities

• Oversee all claimback-related processes in Thailand within the SSC/COE scope, ensuring process consistency, governance and alignment with Country Finance and Group Finance.
• Manage and process vendor rebates, ensuring accuracy and consistency and reviewing vendor agreements to ensure terms are adhered to.
• Lead end-to-end claimback computation, reconciliation and booking for ecommerce and retail business lines and countries.
• Strengthen matching and clearing processes to ensure accurate recognition of revenue and receivables.
• Oversee master data maintenance (customers, brands, platforms, claimback terms) and drive continuous improvement.
• Act as primary point of contact for internal/external partners on billing, claimback and collection inquiries.
• Partner with Data Automation and BI teams to improve claimback analytics and visibility; collaborate with cross-functional teams to ensure accurate data reporting.
• Support audit and governance requirements related to claimback and AR and work with the AR team to check claimback entries for accuracy and compliance with accounting standards.
• Drive process improvement, automation and control enhancements across all claimback activities and perform other duties as assigned by Deputy Head/Head of SSC.

Qualifications

• Bachelor's degree in Accounting, Auditing, Finance or related field.
• Minimum 3 years' experience in claimback management or vendor rebate management; experience in retail business is a plus.
• Solid understanding of revenue accounting and reconciliation.
• Strong leadership and communication skills, with ability to manage a multi-country team.
• Excellent analytical skills, attention to accuracy and detail, and strong problem-solving, documentation, research and resolution skills.
• Proficient in Excel and familiar with automation/reporting tools (Power Query, Power BI).
• Able to communicate in English and Thai.
• Ability to oversee assigned tasks and projects, make informed decisions and meet tight deadlines; comfortable with multi-tasking and a solution-oriented approach.

Benefits

• Work in a sophisticated finance function with a start-up spirit, exposure to varied business models and regional collaboration across country finance teams.
• Strong learning and development opportunities, working across multiple clients and projects to drive improvement.
• Supportive culture with opportunities for entrepreneurial initiative and career growth.