Sales Account Manager - Services

Job Description

We are looking for a highly motivated and self-driven Service Sales Account Manager with a strong background in techno-commercial sales. The ideal candidate will have 4 or more years of relevant experience and will be responsible for driving revenue growth across assigned geographies and named accounts. This role demands a proactive professional who thrives in a dynamic environment and can effectively bridge the gap between service offerings and commercial strategy.

Key Responsibilities:

• Generate and grow revenue from assigned geographical territories and named key accounts.
• Build and maintain strong relationships with customers, understanding their needs and aligning service solutions accordingly.
• Identify and pursue new business opportunities within the territory.
• Collaborate with internal stakeholders (product, marketing, service) to ensure customer satisfaction.
• Conduct regular customer meetings, presentations, and product demonstrations.
• Achieve and exceed sales targets and KPIs.
• Provide accurate sales forecasts and market intelligence reports.
• Maintain CRM data and ensure timely reporting and follow-ups.

Daily and Monthly Responsibilities:

• Maintain and build relationships with existing and new customers to ensure high level of service satisfaction and identification of potential new business opportunities
• Identify sales prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service product offered.
• Possess in-depth product knowledge and be able to provide consultative advice to sales prospects to achieve sales objectives
• Manage daily sales-oriented activities such as sales discussion, presentation, order bookings, and other documentation.
• Utilization of CRM for updating the funnel and reporting
• Timely respond to calls/emails.

Qualifications

• Able to travel (30%)
• Bachelor of Science degree, ideally to have experience in the Life Sciences and/or Chemical Analysis industry
• Minimum 4 years sales account management experience
• Excellent interpersonal relationship and communication skills both spoken and written ( English and Thai)
• Excellent problem-solving, presentation, and organizational skills
• Energetic and independent individual, driven to achieve results and able to interpret customers- needs and work to meet those needs.
• Enjoy working in a customer-facing environment
• Strong understanding of sales strategies and account management.
• Self-motivated with the ability to work independently and manage time effectively.
• Must be a team player

Additional Details

This job has a full time weekly schedule.

About the Company

As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation. We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at Agilent.com.