Customer Service Representative- (Bilingual) - Immediate Hiring

About the Role

"Join our dynamic team in Bangkok! We are looking for tech-savvy communicators to provide world-class support for a leading electronics brand. If you are fluent in Thai and English and love solving problems, this is your next career move."

Responsibilities

• Handle outbound customer calls related to post-sales inquiries and support
• Respond to customer emails promptly and professionally
• Resolve customer issues, complaints, and service-related concerns
• Provide guidance on product usage, troubleshooting, and warranty policies
• Maintain up-to-date knowledge of products, services, and company policies

Qualifications

• Fluent in Thai and English (B1 level – reading, writing, speaking)
• Bachelor’s degree

Work Schedule

• Fixed shifts starting between 9 AM – 12 PM (appeals to people looking for stability compared to traditional 24/7 call centers)
• Onsite in Bangkok

Benefits

• KPI-based performance and attendance incentives
• Medical insurance