F&B Reservation Agent

Job Location:

Anantara Riverside Bangkok Resort

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

As F&B Reservations Agent, you will directly support the reservations team in driving the performance of the restaurant on property. You will further assist in maintaining and improving F&B reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to.

Qualifications

• Have at least 1 year experience in a high volume reservations office as well as event planning experience.
• Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
• Excellent written and verbal communication skills.
• Applies a professional, confidential and ethical approach at all times.