Team Manager-Quality Assurance

Overview

Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more.
Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whether you're building your first career in food service or bringing years of expertise to the table, Minor Food offers the scale of a global operator with the energy and opportunity of a company that's still very much on the move.

Implement and maintain the quality management system in order to achieve the most effective quality system throughout the organization.

Main Responsibilities:

• Set up and Manage Implementation of quality programs and procedures to ensure that processes and products comply with regulations, meet customer requirements and company expectations.
• Monitoring and controlling the production process from material intake through to packaging of finished products.
• Provide leadership, consultation, and advice to all departments on technical issues to support the achievement of quality, product safety and production goals.
• Represent company management team as QMR.
• Manage customer complaint and customer satisfaction.
• Provide the appropriate training for working cover to all systems such as quality, safety, and environment etc.
• Establish, implement and maintain ISO9001 / GMP Hazardous / GMP Cosmetic / BRC CP / HALAL / SMETA / ISO 45001 / ISO14001 etc. or all required systems.
• Build and maintain the quality awareness to all operation in NMT.
• Manage and provide the resource of QA work for both hardware, and software including team competency.
• Maintain all relate activities of the department by being aware of the environment.
• Coaching & On-the-Job Training
  Provide coaching and on-the-job training to subordinates to ensure they can perform their tasks accurately, efficiently, and in accordance with the company’s standards.
• Duties as Safety Officer – Management Level
  Perform duties as a Safety Officer (Management Level) by supervising, monitoring, and promoting safe working practices, assessing and controlling risks, providing improvement recommendations.
• Delegation of Authority
  If the Team Manager-Quality Assurance is unable to perform their duties, The Supervisor-Senior Quality Assurance may be assigned to perform the duties as appropriate.

System Quality:

• Ensure compliance with relevant quality management systems and standards, including BRC-CP, ISO 9001, GMP Cosmetics, GMP Hazardous, HALAL, ISO 45001, ISO 14001, and SMETA.
• Strictly comply with company rules, regulations, and safety policies.
• Supervise and manage operations within the area of responsibility to minimize environmental impact.

Job Specifications:

Required Skill

• Quality Management System: Certified ISO 9001:2015 GMP
• Decision making skills
• Technical knowledge of QC, Problem Solving Skill, QC Tool
• Communication & Influence skills
• Good in English communication.
• People management

Preferred Knowledge

• Hygienic control knowledge
• Good Laboratory practice knowledge
• HACCP knowledge
• Chemical knowledge

Other

• Positive attitude
• Systematic thinking