Compliance & Data Analytics Officer(Senior)

About the Role

Coway Thailand is seeking a Senior Compliance & Data Analytics Officer to enhance compliance monitoring within our Direct Sales organization. Onsite in Bangkok. Full-time.

Responsibilities

• Analyze sales, cancellation, incentive, and service data to detect abnormal patterns and compliance risks.
• Identify potential misconduct such as fake sales, abnormal cancellations, incentive manipulation, and policy violations.
• Conduct data-driven and forensic investigations including data extraction, analysis, and evidence preparation to support disciplinary and fact-finding processes.
• Evaluate internal controls and provide actionable insights to mitigate financial and operational risks.
• Ensure compliance with internal policies, code of conduct, PDPA, and relevant regulations; perform preventive compliance activities and monitor recurring violations.
• Review new processes, campaigns, and promotions for compliance risks and act as a key gatekeeper for sales integrity.
• Build and maintain compliance dashboards and monitoring tools; develop Early Warning Indicators (EWI) to proactively detect potential misconduct.
• Identify trends and root causes through quantitative analysis and prepare and present risk insights and investigation summaries.
• Collaborate with Sales, Customer Service, Finance, HR, Legal teams and external legal advisors as required to address compliance issues and support field operations.

Qualifications

• Bachelor’s degree in Business, Law, Accounting, Data Analytics, or related fields.
• 4–7 years of experience in Compliance, Internal Audit, Risk Management, or Data Analytics.
• Strong analytical skills, high attention to detail, and strong ethical judgement.
• Ability to independently handle investigations and communicate findings clearly.
• Understanding of Direct Sales or service-based business operations.
• Only English resumes will be considered.