Manager - AZAY Agency Training and Development

About the Role

Manager - AZAY Agency Training and Development at Allianz Ayudhya. Lead the Agency Training and Development team to define and deliver training strategies and programs aimed at improving sales performance through Agency channels.

Responsibilities

• Define and manage the overall training strategy and approach for Agency training and development programs to achieve high sales performance through Agency channels.
• Have overall responsibility for the Agency Training and Development team, including defining the overall training plan and activities.
• Collaborate with Agency, Direct Marketing, bank partners and other stakeholders to conduct sales training needs analysis, design new sales training courses and review existing programs.
• Proactively seek feedback on existing courses, identify improvement opportunities, and recommend enhancements (e.g., leveraging existing resources, improving materials, or enhancing self-paced curricula).
• Lead development of training roadmaps and professional training materials for different target audiences; review content for accuracy, completeness and alignment with Corporate Brand Identity (CI).
• Deliver training programs for Agents and A/Ls and other facilitative trainings; track and monitor delivery quality and adherence to schedule.
• Review training evaluation reports, identify areas for improvement, propose solutions and drive continuous improvement to enhance training quality and sales performance.
• Provide advice and coaching to the team on training evaluations (evaluations, tests, participation rates) and undertake other projects as assigned by the Head of Department.

Qualifications

• Bachelor’s degree in Business Administration, Training and Development, or a related field.
• 5–8 years of experience in Sales Training and Development, Sales/Distribution, Sales Support, Sales Communications or related fields within the banking or insurance industries.
• Familiarity with AI tools (e.g., ChatGPT, CoPilot 365) will be an advantage.

Additional Information

• Employment type: Full-time; Work arrangement: Onsite.