Retail Investment Operations Officer

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Job Description

• Perform Unit Trust operational activities, including reconciliations, payment processing, fees and VAT processing, account maintenance, document management, and coordination with internal teams and external service providers to ensure accuracy, completeness, and timely service delivery.
• Perform reconciliation of transactions and balances between RIMS and Vestima (Clearstream).
• Perform reconciliation of GL entries related to UT operations.
• Perform reconciliation of fees and VAT processing in line with procedure and timelines.
• Process customer payment transactions, including redemption payment and dividend reinvestment.
• Maintain UT account statuses in accordance with operational requirements.
• Liaise with internal teams, external teams and Clearstream, regarding operational issues and service matters.
• Manage printing vendors for the production and delivery of confirmation notes, monthly statements, and WHT certificates.
• Support UAT for wealth-related products and system enhancements
• Perform other operational tasks as assigned.

Qualification

• Bachelor’s degree in Finance, Banking, Accounting, Business Administration, Economics, or a related field.
• Minimum 1-3 years of relevant experience in Investment Operations, Banking, Accounting, Financial Services, or a related field.
• Experience in retail banking operations will be considered an advantage.
• Proficiency in MS Office applications, particularly Excel (including Pivot Tables and formulas) and PowerPoint.
• Good command of English, with effective reading and writing skills for documentation and communication.
• Strong attention to detail with excellent analytical, problem-solving, and reconciliation skills.
• Ability to work effectively under pressure in a fast-paced environment while collaborating with teams.

Additional Requirements

The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today.