Manager, SPL Underwriting

Key Objective

• Business Development: Support the supervisor in developing SPL business to achieve the company’s annual financial targets, such as NWP, LR, and COR.
• Underwriting: Develop, review, and maintain underwriting standards, product rules, and operational processes for assigned personal lines insurance products.
• Compliance: Ensure product launches comply with regulatory requirements and company compliance guidelines.

Major Duties and Responsibilities

• Provide technical underwriting support to internal & external stakeholders to ensure the product is aligned with the Underwriting guidelines Miscellaneous Products
• Coordinate with Sales, Product, Claims, Operations, Actuarial, Risk, Compliance, and other relevant teams to resolve underwriting issues and support business initiatives.
• Assist in monitoring portfolio performance, including premium growth, loss ratio, claims trends, retention, and profitability, and recommend corrective actions when needed.
• Assist in product launches, product revisions, and underwriting process improvement within the timeline
• Handle referrals and escalations from junior underwriters or business partners, providing technical guidance and decision support.
• Review policy documents and related underwriting documentation for accuracy and compliance.
• Support training and coaching of underwriting team members and other internal stakeholders.
• Contribute to ad hoc projects, management reports, and business analysis as assigned.

QUALIFICATIONS

• Bachelor’s degree or higher in Insurance, Finance, Business Administration, or a related field.
• Minimum 5 years of Underwriting experience in Miscellaneous Products (or Personal lines-Non Motor insurance)
• Experience in product development, OIC product filing, and product innovation
• Experience working with cross-functional teams: Claims, Sales, Partnership, Digital Business
• Strong knowledge of insurance underwriting processes and personal line insurance products.
• Strong command of English and Thai, both written and spoken.
• Professional, proactive, and able to work independently with minimal supervision.
• High integrity, customer focus, and strong ownership mindset.
• Ambition, adaptable, and open to change management.
• Relevant insurance certifications are an advantage.