Receptionist

What this job involves:

• Serving on the front lines of customer service
• Being at the heart of the business

Responsibilities

• Give our visitors a warm welcome
• Handle all incoming and outgoing calls, including distribution
• Maintain and improve the front office constantly
• Maintaining and updating records and database, including telephone registers, call tracking and client contacts
• General admin activities and other help desk tasks
• Working in compliance with our regulations
• Contributing to the monthly management report for the client
• Participating in emergency evacuation procedures
• Develop policies and procedures needed for all functions in the reception
• Managing with expense control for pool driver, messenger, office supplies, mobile phone, office phone, conference rooms, catering, events, flower arrangement coordination, and others

Qualifications

• Graduate in any discipline
• One to two years’ experience in front desk management or reception
• Proven experience with continuous improvement initiatives and client reporting
• Familiarity with occupational safety requirements
• Strong computer literacy
• Ability to manage activities using different systems
• Strong customer service focus
• Unmatched people skills
• Outstanding multitasking talent

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.