E-Commerce Manager

About the Company

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Responsibilities

• Drive profitable growth of the online transient market segment and create consumer demand and loyalty through proprietary and third party e-channels.
• Support business growth and direction over the next 5 years.
• Lead, plan and execute development of e-Commerce capabilities, including web performance, SEO, PPC and other online strategies and tactics.
• Develop and structure an appropriate in-house e-Commerce team based on business needs, financial cost and return.
• Provide consultation and direction to managed properties in domestic and international markets on strategic and tactical e-Commerce activities.

Qualifications

• At least Bachelor’s Degree in any related field.
• Experience in online marketing roles in the hotel or travel industry.
• Very good written & verbal English is essential.
• Good understanding of Search Engine Optimization and Pay-per-click tactics.
• Experience using Content Management Systems.
• Proficient analytical web skills and ability to analyze website performance data (financial, statistical and/or performance).
• Strong analytical skills and ability to work well under pressure, handle multiple concurrent demands and appropriately prioritize responsibilities.
• Strong project management skills, including ability to manage details through to completion and ensure project deadlines are met.

Skills

• SEO, PPC and online channel strategy
• Content Management Systems
• Web performance analytics and reporting
• Project management to deliver e-Commerce initiatives