SCM Planning Supervisor

About the Company

As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.

Summary of the Role

Coordinate and manage demand meetings and actively participate in the local planning process. Prepare background data to support unconstrained demand forecasting. Identify opportunities to improve forecast accuracy and drive their implementation. Optimize inventory and supply in accordance with business strategy. Analyze and identify potential supply and inventory issues and respond appropriately. Conduct review meetings with business units on stock availability and SLOB management.

Key Functions / Responsibilities

• Prepare background data to support unconstrained demand forecasting.
• Prepare for and support demand meetings, and actively participate in the local S&OP process.
• Identify opportunities to improve forecast accuracy and facilitate their implementation.
• Ensure all documentation for unconstrained demand forecasting processes and systems is up to date and compliant with company standards.
• Ensure appropriate supply and inventory levels are maintained to meet customer service targets, within cost constraints and in line with supplier lead times.
• Build strong relationships with Sales, Marketing, and Suppliers (both local and external) to ensure product availability for customer distribution.
• Collaborate with the Sales Support department to align customer needs with supply availability.
• Identify, analyze, and report potential supply and inventory issues, and respond appropriately.
• Ensure purchase order creation, tracking, and shipment follow-up.
• Effective communicator across diverse stakeholder groups.
• Strong team player with the ability to work independently within the job scope.
• Resilient and able to perform well under pressure.
• Work closely with local and regional teams to support organizational development initiatives.
• Act as a role model and actively share knowledge with team members.
• Demonstrate strong ownership and an action-oriented mindset.

Education & Experience

• A degree in Supply Chain, Logistics, Warehousing, Inventory Management, or equivalent working experience, with a minimum of 5 years in supply chain demand planning.
• Proficient in Microsoft Office and willing to work with additional software, including SAP ERP, Power BI, and planning tools.
• High level of computer literacy; database experience is desirable.
• Strong team player with the ability to work independently within the job scope.
• Good understanding of the financial impact of forecasting and inventory management.
• Excellent working knowledge of English, both written and spoken.