Senior Product Manager, SaaS

About the role

As a Senior Product Manager at Manatal, you will drive the exploration and development of the greatest product experience for our customers. You will leverage qualitative and quantitative data to build new and enhance existing products for our customer base in over 130 countries. For this, you will own the development of new products from discovery over definition and implementation to launch and iteration, and take broader ownership over strategic product decisions and long-term product outcomes.

Core Responsibilities

• Use qualitative and quantitative insights to define customer problems, shape product strategy, and proactively drive key decisions.
• Lead major product initiatives end-to-end, leading cross-functional teams and independently steering complex work with minimal oversight.
• Own the full lifecycle of your feature areas, from problem discovery to iteration, and be accountable for their success metrics and outcomes.

You have

• Fluency in English (written and verbal)
• 3+ years of experience working in a Product Management role where you managed the full product lifecycle, with proven success owning larger or more complex product areas
• Experience working in a B2B SaaS product at a senior or advanced level of ownership
• Ability to take independent ownership of cross-functional initiatives consisting of Engineering, QA, and Design, and lead them through ambiguity and trade-off decisions
• Outstanding communication skills to keep everyone aligned on the core problem we are solving for the customer, and influence stakeholders across teams
• Strong exposure to customers and the ability to independently discuss product challenges with customers via different channels (calls, email, etc.), and synthesize insights into strategic recommendations
• Empathy for customers to understand their problems and translate them into a Product strategy.
• Experience working with Jira and Jira Service Desk for internal team communication
• Strong prioritization skills, with the ability to balance short-term needs and long-term product objectives
• Proven record of leveraging qualitative and quantitative insights for building new product initiatives, and driving measurable product outcomes at scale

Nice to have

• Experience working with Product Analytics tools (e.g. Mixpanel, Amplitude) and Data Visualization tools (e.g. Mode, Tableau, Looker)
• Experience working with Hotjar and other product discovery or experimentation tools

Working with Manatal

This role is based at our Bangkok office in the heart of the city center
As a team of diverse cultures and nationalities, English language proficiency is required
We enjoy collaborating in person, and the team is working on-site

Why you'll enjoy working with Manatal

• Well-funded start-up backed by Surge & Sequoia
• Be part of one of the fastest-growing B2B SaaS start-ups in the region
• You will be collaborating with talented individuals in the industry
• Join a lively and highly international team
• Indulge in a challenging and innovative working culture

Benefits

• Attractive medical healthcare plan
• Personal development allowance
• 2 weeks of work from anywhere per year
• Regular fun team-building activities
• Company trip