Key Data Entry Officer (Night Shift)

About the Company

UPS is a Fortune Global 500 transportation and logistics leader operating in more than 220 countries and territories, committed to moving our world forward by delivering what matters.

About the Role

This position provides customer service to internal and external customers and performs data entry for order processing, document scanning, and shipment routing. The role supports problem solving and maintains ongoing professional relationships with customers. Night shift, onsite.

Responsibilities

• Process workforce management software exceptions.
• Enter data for order processing, document scanning, and shipment routing.
• Complete and provide various reports and provide analysis as needed.
• Administer discretionary, vacation, and compensation day requests.
• Complete special projects and deployments; conduct research and analysis (daily, weekly and monthly reports).
• Perform process analysis and innovation.
• Maintain professional relationships with internal and external customers.

Qualifications

• High school diploma, GED, or international equivalent.
• Strong written and verbal communication skills.
• Multi-tasking abilities.
• Working knowledge of Microsoft Word, Excel, Access, and Outlook.
• Willing to work flexible hours and overtime on occasion.

Additional Information

• Employee Type: Permanent.
• Work arrangement: Onsite. Night shift.