Receptionist

About the Company

JLL is a global real estate and investment management firm providing services, advisory and technology to clients. We are committed to hiring talented people and supporting their growth. This role is part of the client-facing reception team delivering hospitality and administrative support.

Responsibilities

• Answer and route calls promptly and professionally; manage general email inquiries and handle difficult callers per client protocols.
• Greet and direct visitors, contractors and employees; manage sign-in/out procedures and issue temporary passes.
• Assist with building and office access, lockers, meeting room bookings and liaison with security for ID card issuance and recovery.
• Support emergency response plan and help manage visitor movement to enhance facility safety and security.
• Assist stakeholders with conference/meeting room bookings and room turnarounds; support AV setup and monitor room conditions.
• Organize receipt and delivery of mail and couriers; manage mail distribution records, incoming/outgoing mail and courier coordination.
• Support event logistics by preparing meeting rooms and coordinating equipment per business requirements.
• Manage Corrigo / helpdesk tickets: liaise with requestors and internal teams, track tickets to closure and seek feedback to elevate customer satisfaction.
• Coordinate with vendors and landlords on office concerns, process vendor building permits and assist as required.
• Support the Compliance Manager by updating trackers and reports as needed.

Qualifications

• Experience in reception services or front-desk/customer-facing roles.
• Strong communication and comprehension skills.
• High analytical competency and attention to detail.
• Proficient in Microsoft applications and experience using office systems.

Additional Information

• Location: On-site – Bangkok, THA.
• We encourage applicants to apply even if they do not meet every requirement.
• JLL is an equal opportunity employer and provides reasonable accommodations for candidates with disabilities.