Specialist, Product Master & Sample Development

JOB SCOPE

• Department Performance Support
  Support Manager in monitoring department performance, workload balancing, resource utilization, and key operational priorities.
• PM & Sample Delivery Coordination
  Coordinate critical project and sample delivery activities across teams to ensure milestones, priorities, and customer commitments are achieved.
• Escalation & Issue Management
  Support identification, tracking, and resolution of operational issues, risks, and cross-functional dependencies impacting project execution.
• People & Team Development Support
  Support supervisors and team leaders in workforce planning, capability development, onboarding, and implementation of department initiatives.
• Business Reporting & Management Support
  Prepare department performance reports, management updates, and operational insights to support decision-making and planning activities.
• Cross-functional Alignment
  Act as a key coordination point between PM, Sample Development, Engineering, Planning, Inventory, Production, and Quality functions.

Qualifications

• Bachelor’s degree or higher in Engineering, Manufacturing, Jewelry, or related field
• Strong experience in Project Management, Data Analysis, or CI roles
• High analytical capability with structured problem-solving mindset
• Strong communication, coordination, and influencing skills