Senior Sales Specialist

About the Role

Dow Thailand has an exciting opportunity for a Senior Sales Specialist, located in Bangkok office. This position manages the sales and innovation pipeline of medium/large, complex accounts and distribution with the key objective to maintain and grow in alignment to the sales goals and marketing plan. You will be responsible for Dow applications under Personal care.

Responsibilities / Duties:

• Manages account portfolio - develops and implements account plans.
• Leads and coordinates customer relationships.
• Drive channel performance through clear sales targets, growth plan, and regular performance reviews.
• Charters business development projects/strategies and investigate new channels to market.
• Develops and executes sales plan, delivering both value and volume.
• Collects and utilizes market intelligence to shape sales/marketing plan and increase share of wallet.
• Leads/conducts negotiations and implements price change.
• Collaborate with other function(s) stakeholders to deliver improving CX results.
• Anticipates customer needs and implements winning strategies to capture and retain business.
• Understands short vs long term tradeoffs and is able to articulate them for win solutions.
• Comfortable leading and organizing meetings with business leadership and the customers.
• Strong bias for action and thorough follows up.
• Highly self-motivated and seek out missing information to complete projects successfully.
• Prioritizes business objectives with an owner's mindset.

Qualifications:

• Preferred a minimum of a bachelor’s degree in business, chemistry or engineering
• A minimum of 5 years’ experience in Personal Care market is required.
• Has solid commercial skills to deal with key accounts with high level of complexity.
• Fluency in English & Thai, strong written and verbal communication skills.
• Fluent in computer skills such as Microsoft office

Preferred Skills

• Negotiation & Communication: Skilled in negotiating contracts, service terms, and pricing to achieve win-win outcomes for both the company and the customer. And ability to clearly and effectively exchange information, ideas, thoughts, with others internally & externally.
• Strategic Planning: Develops and executes account plans independently, aligning with broader sales goals. Tracks performance metrics and adjusts strategies without needing constant feedback.
• Persuasive and influence: Adept at influencing stakeholders and clients through compelling communication and value-driven proposals.
• Interpersonal effectiveness: Builds strong, trust-based relationships with clients and internal teams through empathy, active listening, and clear communication.
• Adaptive for change and crisis management: Remains calm and solution-focused under pressure; quickly adapts to changing customer demands or market conditions.
• Customer Relationship management: Strong focus on customer satisfaction and retention. Ability to understand customer needs and provide tailored solutions.
• Cross function collaborations: Works effectively across departments (e.g. Marketing, CSR, Supply chain) to deliver seamless customer experiences.
• Stakeholder management: ability to identify, engage, influence, and maintain positive relationships with all individuals or groups who have an interest in or impact on the sales process—both internally and externally.

Benefits – What Dow offers you

We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
• Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
• Wellbeing Portal for all Dow